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Do you offer white label hosting?
"White label" means products which do not have our logo and can be branded.
Yes, our...
Views: 167
If I'm a reseller, how am I support my client?
For reseller hosting, all client under them are support by their own. We will provide support and...
Views: 158
Am I allowed to have MP3s ?
You are allowed to host mp3 files, as long you do not violate our ToS.
Also, remember that...
Views: 167
Are your servers PCI compliant?
All of our cluster servers have been updated for PCI compliance. If you see any problems, just...
Views: 144
Are your servers Unix / Linux, or Windows NT?
All of our shared webhosting, reseller, and VPS accounts run on Linux.
Views: 161
BoxTrapper
Box Trapper returns a confirmation email to senders, who must reply before their email is...
Views: 252
Can I add my own CGI scripts?
Our LINUX web servers have the capability to run CGI scripts in your own 'cgi-bin' directory....
Views: 205
Can I get extra bandwidth and space?
If you need more bandwidth or disk space, please upgrade to the next package.
Views: 154
Can I host a site designed in iWeb from a Mac?
Yes, you can host iWeb sites on your hosting account. Your username would be 'publish to...
Views: 150
Can I host friends?
Yes, you can host sites for your friends on your Web Hosting account, as long as you are not...
Views: 147
Can I install TeamSpeak on a shared hosting account?
It is only possible to install TeamSpeak on our dedicated server hosting packages at the moment,...
Views: 149
Can I password protect directories?
Yes you can password protect directories with multiple usernames and passwords, from within...
Views: 183
Can I see web templates provided by you?
Our shared hosting plans comes with website templates provided by RVSiteBuilder. You may visit...
Views: 186
Can I test your hosting without paying?
I am sorry we cannot offer a test account.
Views: 141
Can I use my existing domain name with A web hosting package?
Yes, you can use your existing domain name with any of our web hosting packages. Once your...
Views: 167
Choosing the right products / services
What hosting products and services can I use?
In general, the hosting products and services can...
Views: 277
Custom Installations
Can I install the programs myself? As long as you can upload the install files to your site...
Views: 162
Do HostMop Used Anti-virus On Server?
There is no need for us to provide anti-virus on a Linux box. We manage those, and our...
Views: 158
Do you allow mailing list from your hosting packages?
No, we do not allowed mailing list in any of our shared hosting packages because it will use a...
Views: 152
Do you allow sites to advertise for money on their web site with banners, ads, etc?
Yes, we allow sites to have commercial advertisements and banners. We do not place our own...
Views: 127
Do you host pornographic web sites?
No, we do not allow pornographic web sites, mainly because not every law in the world allowed...
Views: 162
Do you need a static IP address for self-signed SSL certificates?
You do need to have a Static IP if you are using your own SSL Certificate. To use an SSL your...
Views: 164
Do you offer dedicated server in Indonesia?
Yes, we do offer dedicated server in our IIX / OpenIXP network. Please contact us at...
Views: 247
Do you offer monthly payment plans on all of your packages?
Most of our hosting plans come with a monthly billing option. Once you have selected the plan for...
Views: 149
Do you offer reseller accounts with WHM?
Yes we offer reseller plans which you can manage using WHM You can view our reseller plans at...
Views: 167
Do you offer Ruby on Rails support?
Yes, we offer Ruby on Rails support. The web program can be found in your cPanel account under...
Views: 291
Do you offer SSH (Shell Access) or Terminal Services (Remote Desktop)?
We do not offer SSH or terminal services access on our shared hosting plans, as it lowers the...
Views: 168
Do you offer SSL Certificates?
A shared SSL Certificate is provided with every shared hosting account. Private SSL...
Views: 392
Do you offer support in other languages?
We only offer support in English and Indonesia. However, if an employee here can speak your...
Views: 150
Do you offer support via Yahoo! Messenger?
As for now, we do not use Yahoo! Messenger as our communication tool, however you can use our...
Views: 152
Do you provide backups? Backup Policy?
You are responsible for your backups and web content!
We do backups weekly or monthly...
Views: 620
Do you support FastCGI or WSGI?
At present we only support FastCGI and not WSGI.
Views: 156
Do you support Java?
Yes we support Java Script on our shared and dedicated servers. We also support Java Server...
Views: 155
Do you support JBoss?
Yes, we support JBoss on our dedicated server plans, Tomcat also needs to be installed on the...
Views: 150
Do you support LAMP?
LAMP stands for Linux, Apache, MySQL, and PHP. Yes, we do have all of these on our shared...
Views: 149
Do you support Shoutcast?
Shoutcast is supported on any of our's dedicated server accounts, but not currently on our shared...
Views: 177
Do you work with Macs?
Yes, it does.
Everything on your account works on our servers, so it doesn't matter what your...
Views: 147
Do your servers support the PHP GD Library?
Yes, we supports PHP GD Library. You can upload the ttf's to your site and have GD call them.
Views: 199
Does your Indonesian data center connected to OpenIXP / IIX ?
Yes, currently we are connected to 2 Gbps OpenIXP network in Cyber Building, Jakarta. The best...
Views: 216
How can I get my free website transfers?
Please note that free content transfers are only offered with new orders and upgrades....
Views: 141
How can I transfer my Blogger site to your hosting?
Since Blogger (blogspot) isn't an actual hosting company, there's no real way to transfer the...
Views: 188
How do I add a user to my cPanel account?
Only one primary login can be issued per cPanel account, so it is not currently possible to add a...
Views: 155
How long until my hosting account Is activated?
Web hosting accounts are provisioned automatically in less than 24 hours after payments and...
Views: 138
How many websites can I build?
There is no way to determine the number of websites you can host on our accounts. The number...
Views: 150
How often do you update programs?
We update each program as soon as our server administration team approves it. Often updates...
Views: 163
How To Transfer Domain To HostMop
To transfer your domains to HostMop, please do the following steps:
Do Domain Order...
Views: 1781
Is file sharing allowed?
We don't normally allow file sharing websites, because we are not in the business of hosting and...
Views: 148
Is IMAP supported?
IMAP is enabled by default on the shared hosting server plans, there is no configuration required...
Views: 151
Is our price negotiable?
No, we believe that we already give the best price to our customers.
Views: 166
Is Tomcat supported?
Tomcat is supported on our's dedicated server & VPS accounts, but not currently on our shared...
Views: 146
Is WYSIWYG available?
What You See Is What You Get... WYSIWYG
It's a type of HTML editor that lets you make...
Views: 141
kSplice
kSplice is being rolled out onto the dedicated servers at this time. This roll out will...
Views: 162
Tell me about Apache
Apache is the program on our servers used to view web pages.
What are the maximum number of...
Views: 147
Three Simple Step To Change My Hosting Product And Service
For customers who already use the product and previous hosting service, you can use HostMop...
Views: 223
Transfering hosting account without downtime
As long as your hosting account on the previous hosting provider is still active, transferring...
Views: 460
What file system do you use on Linux?
Linux supports many different file systems, but common choices for the system disk include the...
Views: 133
What is an SSL Certificate?
What is SSL? SSL stands for Secure Sockets Layer. What SSL does is encrypt data when it it...
Views: 362
What is bandwidth?
In website hosting, the term "bandwidth" is often used to describe the amount of data transferred...
Views: 146
What Is Fantastico DeLuxe?
Fantastico Deluxe is a commercial script library which automates the installation of web...
Views: 142
What Is Overselling Resourcess, Can I Do It On My Reseller Account?
Overselling In Reseller Hosting
Overselling in reseller hosting basically means to sell beyond...
Views: 110
What is Server Load?
Load expresses how many processes are waiting in the queue to access the computer processor. Of...
Views: 161
What is the differences between Simple Hosting and Complete Hosting
Simple Hosting and Complete Hosting
Differences between Simple Hosting and Complete...
Views: 218
What is web hosting?
How to Start Online Activities on the Internet. Online activity in the Internet can mean many...
Views: 244
What makes a username or password invalid?
Here are the rules for your hosting user name and password.
Username must be alphanumeric...
Views: 145
What should I do to restore a site or a part of a site?
To restore a site or part of a site (such as databases) you required to request hosting transfer...
Views: 139
Where can I get help with Design and Coding Issues?
We do not offer a service like this.For design issues, you might want to try...
Views: 126
Why don't you allow overselling for reseller hosting packages?
We do not allow overselling in our reseller hosting services.
Almost all reseller's offering...
Views: 160
Why is my account suspended?
Some reason why your account has been suspend:
You are not following our AUP, TOS and Privacy...
Views: 147
Why our prices are so low?
We get many questions like above. You are also probably wondering how can we charge so low and...
Views: 214
Will my existing email accounts be transferred over as well?
If your previous hosting company uses cPanel, then we can migrate your current email boxes and...
Views: 130
Will my website work in China?
China has a sophisticated firewall. The government blocks many sites because of their variety...
Views: 157
Your site is similar to other site? Do you have any affiliation with other company?
It is possible if our site’s design and structure is similar to other site, it happens to a lot...
Views: 169
