Knowledgebase

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Articles

Article Can I use FTP as an off server backup?
We don't recommend it, as it can be considered a "file dump" which is against our TOS. What is...
Views: 165
Article Common FTP Socket Errors
A socket is defined as one endpoint of a two-way communication link between two programs running...
Views: 332
Article Composer publishing
Here are the basic settings which work for our customers. On the settings tab: Site name...
Views: 151
Article FTP Settings and Connection
This FTP information is found in the welcome email we send. (The FTP information is your control...
Views: 246
Article How to create an FTP account
An FTP account is basically used to upload and manage your files on your web site. By default,...
Views: 175
Article How to set up an anonymous FTP message
An anonymous FTP message is displayed when an anonymous FTP user connects to an FTP account....
Views: 159
Article How to use FTP via Windows Explorer
Microsoft has developed an easy way for you to connect and upload files to your website....
Views: 164
Article How to Use Web FTP / browser-based FTP
How to use browser-based FTP (also known as WebFTP) on your Windows PC: Open My Computer (do...
Views: 158
Article My FTP is really slow or disconnects often. Why?
Go into your FTP options and see if passive mode is checked ,if it is, uncheck it. If it is not...
Views: 174
Article Passive FTP mode
Go into your FTP options and see if passive mode is checked ,if it is, uncheck it. If it is not...
Views: 160
Article Secure FTP, SFTP and FTPS
These are two types of secure FTP. SFTP is FTP using SSH. SFTP is allowed on dedicated and VPS...
Views: 256
Article Why am I not allowed to upload files?
Make sure you are uploading to the right web directory, which is inside the public_html or www...
Views: 156
Article Why does my FTP fail to connect?
If your FTP progam is not connecting properly, here are some possible reasons: 1. Your firewall...
Views: 155
Article Why doesn't my FTP password change when I change my cPanel password?
Please allow 24 hours for your FTP password to sync with your cPanel password. If it does not...
Views: 166

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