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Accessing Web Disk
Web disk (also known as Web Dav) is a drag-and-drop interface which allows you to access your...
Views: 171
Apache Error Logs
When you check the error logs, you can see many things. Some things you can ignore: File does...
Views: 165
Bandwith Overview
You can check the bandwidth usage of your account via the "Logs -> bandwidth" in cPanel...
Views: 165
Can I host unlimited domain names / web sites?
Yes, our reseller packages allow you to host an unlimited number of web sites. You simply...
Views: 150
Do HostMop Use cPanel And Have The Manual Documentation?
Yes, HostMop do use cPanel especially for our shared hosting customer. For the cPanel...
Views: 176
Do You Give Us WHM For Reseller Account?
Yes, we do use WHM for our reseller account.
Views: 151
Do you have manual for WHM?
For the latest manual of WHM, please visit http://www.cpanel.net/docs/whm/
Views: 160
Document Root Changes
We can no longer change the document root for your main (primary) domain. This disables...
Views: 145
Error Page Codes
These numbered error codes are how the server tells website visitors about an error encountered....
Views: 160
Fantastico shows error 'You cannot install more than one script in the root directory of a domain'
If there is no script installed in the root for your domain name but you still get this message...
Views: 171
Hidden files
Hidden file and folder names start with a dot. Examples: .htaccess .htpasswd .fantasticodata...
Views: 150
How can I change my control panel username or main domain name?
Shared
Unfortunately, you may not change the user name associated with your control panel. Once...
Views: 351
How do I create and delete a cron job?
Cron Jobs run scheduled tasks at specific times. This is good to set up automated maintenance...
Views: 149
How do I create and remove an Addon Domain?
Note: You may not be able to create an Addon Domain if you do not own the domain name, or if...
Views: 177
How do I deny IP address access?
Do you want to stop someone from visiting your website? This tool will block anyone from a...
Views: 151
How to change permissions (chmod) of a file
Permissions can be very important when it comes to hosting your website. Permissions can allow...
Views: 150
How to create blacklists
You may use Spam Assassin to stop (blacklist) someone from emailing you.
Login to cPanel...
Views: 160
How to create/edit/delete a file using the File Manager
There may be times when you wish to create, edit, or delete a file or folder in your account....
Views: 143
How To Do cPanel Password Reset/Change?
For security purposes your personal information, we have disabled the password change request...
Views: 1771
How to download a home directory backup
Backups are very important part of maintaining a website. It is important to backup your files...
Views: 143
How to generate/download a full backup
A full backup is a backup of all of your files, e-mail, databases, etc. To run a full backup,...
Views: 471
How to install a script using Fantastico
Fantastico is a great addition to cPanel, which allows users to install the great open source...
Views: 153
How to navigate through File Manager
File Manager is an quick and easy way to navigate through you files.
To access File Manager:...
Views: 139
How to park a domain on an addon domain
cPanel has yet to offer this option although it can be done.
In order to park a domain on top of...
Views: 153
How to Password Protect one file
1) Put your .htpasswd above your root so visitors can't access it /home/cpanelusername/.htpasswd...
Views: 148
How to redirect a subdomain to another page
You might want your sub domain to redirect to another page. To do this, please do the following:...
Views: 156
How to remove a script from Fantastico
There may be a time when you would like to remove a script which was installed through...
Views: 142
How to upload a file using the File Manager
You may want to upload your files directly through cPanel. You can do this through the File...
Views: 151
How to upload to an Addon or Subdomain
Option 1
In a FTP client enter this information. Host = add on domain name User =...
Views: 140
How to use GZip
We support sending gzip files, or gunziping/gzipping files on the shared server. This is not...
Views: 148
How to view website statistics in cPanel using AWStats
When you have a website online, you may want to check on how many people are coming to your...
Views: 1020
htaccess long lines
Sometimes when you edit the .htaccess file in cPanel, the lines must wrap and this causes a line...
Views: 129
I accidentally deleted the public_html or www folder.
If you delete the www folder, your site should still load properly.
If you delete the...
Views: 133
I already own a hosting package and want to add a 2nd domain.
Please remember that a Simple Hosting plan cannot add a second domain for hosting. Even domain...
Views: 138
I Can't Access My Control Panel Due Too Many Login Attempts. What Should I Do?
After numerous attempts, our system will automatically block access to your username. This is...
Views: 183
I created an Addon Domain, why did it say Subdomain added?
Help! I added an addon domain, but cPanel said a subdomain has been created.
Please ignore...
Views: 160
I want to create an addon domain but do not want to change my name servers first.
Email a support@hostmop.com and request to add one of your domain's current nameservers to...
Views: 153
I want to set the folder for my addon domain to something outside of public_html.
The cPanel X3 theme will allow you to specify a path outside of public_html. If you do not see...
Views: 145
Image Manager
The Image Manager allows you to view and modify images in your account. You can change the...
Views: 145
Incorrect diskspace and information in cPanel
Your cPanel keeps disk space usage for your entire account, email accounts, databases, and...
Views: 222
Index Manager
Go to cPanel and click Index Manager. Click on a folder icon to look inside. Click on a folder...
Views: 155
Internal Server Error help, 500 error
Internal server errors can be caused by a few different things. Please check the Error Logs in...
Views: 159
Invalid maildirsize error
How to fix the error "invalid maildirsize":
Login to your server via FTP or File Manager....
Views: 151
Latest Visitors
You will find an icon for this in cPanel, under the Logs section. This function will show the...
Views: 156
Local, Backup, and Remote Mail Exchanger
This is a setting that tells HostMop how to handle your incoming emails. We recommend using...
Views: 524
mail folder
HostMop uses a maildir system, which means that all your email boxes and messages are stored as...
Views: 171
My new domain is showing a search portal page, or advertising page.
If you recently changed your IP address (i.e. you bought a dedicated IP or an SSL certificate),...
Views: 145
Need to review all the scripts in Fantastico?
To view all the scripts offered inside Fantastico, including each version and support links,...
Views: 238
None of my CGI scripts are working on the server. How do I get them to work?
First, make sure the script files are in the cgi-bin folder.
Second, make sure the file...
Views: 126
Park Wrapper Error
When trying to add an addon domain, or parked domain, you might run across a 'Park Wrapper...
Views: 268
PHP settings that cannot be changed
PHP has been configured to use the following settings on our shared and reseller servers:
safe...
Views: 761
PhpMyChat
PHPChat is a script that was available through cPAddon, in cPanel. Unfortunately, cPAddons are...
Views: 147
Please read before creating a subdomain.
When you create a subdomain in cPanel, you will be asked to choose the name of the subdomain,...
Views: 162
Please read before creating an Addon Domain.
Addon Domains are handled like subdomains as far as the server is concerned, but to the outside...
Views: 288
Proper MIME types
Mime types tell browsers how to handle specific extensions. For example, the text/html mime type...
Views: 154
Proxy access for cPanel, WHM, and webmail. Needed to bypass firewalls.
With your Linux Shared Hosting accounts, you have access to a control panel that contains the...
Views: 338
public_html folder
The public_html folder is the web root for your primary domain name.
This means that public_html...
Views: 165
Raw Access Logs
Raw Access Logs allow you to see who has accessed your site without the use of graphs, charts or...
Views: 137
Secure cPanel login
How do I use shared SSL to access cPanel ?
Use https and our IP address, followed by the secure...
Views: 154
Viewing your disk space usage.
Login to cPanel, and under Files, click Disk Space Usage.
This page shows you where disk space...
Views: 134
Webmail icon
You can check the webmail for any account by logging into domain.com/webmail with the full...
Views: 151
What are Cron Jobs?
A cron job is a Linux command for scheduling a task to be executed sometime in the future. This...
Views: 128
What happened to the search engine submitter that was in cpanel?
It was removed by cPanel because all search engine submitters are obsolete. The search engines...
Views: 135
What is a Document Root folder?
The document root is the folder where you keep website files for a domain name. Since cPanel...
Views: 162
What is a favicon?
The favicon is the favorite icon, used in your browser favorites and bookmarks. You can also...
Views: 136
What Is cPanel And How To Access Or Login To cPanel?
cPanel ("Control Panel") is a graphical web-based web-hosting control panel, designed to make...
Views: 417
What is Fantastico?
Fantastico De Lux is the leading auto installer for cPanel servers. With more than 10,000...
Views: 143
What is hot linking? How do I enable and disable hotlink protection?
Hot link protection prevents other websites from directly linking to files and pictures on your...
Views: 150
What is the difference between parked, addon, and subdomains?
A subdomain is a second website, with its own unique content, but there is no new domain name....
Views: 170
What is the path to an addon domain?
The path is public_html/addondomain.com and can be accessed via File Manager or FTP. Please...
Views: 162
What is WHM?
WebHost Manager (WHM) is a web-based tool used by server administrators and resellers to manage...
Views: 168
