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Articles

Article Why I've got problem for sending or receive email?
If you can not send email using mail.yourdomainname.com as your SMTP server, it may be...
Views: 721
Article Are you able to receive emails but not send?
If you aren't able to send this usually means one thing... your internet provider is blocking...
Views: 194
Article Are you able to send emails but not receive?
Either your domain is over quota, or your e-mail address itself is over quota. You will need to...
Views: 196
Article Can I get a copy of my email logs?
We can provide your email logs per domain name. Please contact us with this request.
Views: 163
Article Can I get a dedicated IP to avoid server blacklisting?
With shared and reseller hosting, there are other people using your mail server. This means...
Views: 181
Article Do you use exim or maildir?
We used Exim instead of Maildir.Exim is a mail transfer agent used on Unix-like operating...
Views: 153
Article Does your email client suddenly claim your password is wrong, even though you have not changed any settings?
All of our shared servers have a 60 check per hour per IP address limit. If you hit this...
Views: 154
Article Email Attachments
WEBMAIL In cPanel webmail (Horde & SquirrelMail), this attachment limit is 50 MB. In...
Views: 163
Article Email forwarder
Email forwarders send a copy of emails and keep an original. You can setup multiple...
Views: 178
Article Email returned, blacklisted or rejected by recipient
Note: We can only fix this if the block is against the entire server. If the block is...
Views: 168
Article Google Apps Configuration
Google's apps, is a software as a service to the email application, sharing and information...
Views: 825
Article How do I create email accounts?
To create an email account: Login to cPanel and click Email Accounts. Fill in the name you...
Views: 174
Article How to access your email through cPanel?
There are several ways to read your email. Normally, users will go to your...
Views: 155
Article How to add/remove an e-mail account?
By default, cPanel comes with 1 primary email account. I strongly recommend not to use this...
Views: 156
Article How to change the password of an e-mail account?
I recommend to change your password at least once a month. To do so, please do the...
Views: 151
Article How to configure an e-mail account on Email Client Application ?
If you have an email account set up on the server, you may want to configure Outlook or Outlook...
Views: 510
Article How to create an autoresponder?
To create an autoresponder, please do the following: Log in to cPanel. Click on the...
Views: 167
Article How to create/delete an E-Mail forwarder?
A forwarder is important when you want a copy of an email to be sent to another e-mail address...
Views: 162
Article How to delete all emails in an account?
If you want to remove ALL messages from an email box, simply delete and recreate the email...
Views: 165
Article POP vs IMAP
IMAP4 is an especially convenient method of delivery for those who use multiple computers and...
Views: 409
Article Too many SMTP connections?
We limit 25 concurrent connections per your IP address. And 60 sessions POP3/SMTP login...
Views: 184
Article What will happen to my undeliverable emails?
Email server unavailable for delivery. If the receiving server, domain, or mailbox name does...
Views: 157
Article Where do I check my webmail?
You can access your webmail simply through this url link,...
Views: 248
Article Where do I go to check my emails using my browser?
To check your email using your web browser, go to http://yourdomain.com/webmail/. You can also...
Views: 179
Article Why can't I access my webmail?
Please check if port 2095 is open or not. Go to http://www.canyouseeme.org to check if you are...
Views: 198
Article Why does my webmail show Internal Server Error User username is over quota cpsrvd?
First, please make sure the account is not hitting the quota limits placed on either the email...
Views: 177
Article Why won't my email address work? - Email Client
Make sure your user name and password is all lowercase. Make sure you have created the email...
Views: 211

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