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About reseller WHM
We provide all resellers with a limited WHM. These limits help us control what actions the...
Views: 190
About root WHM
We provide a full WHM with root access for all dedicated owners. All WHM users have:
the...
Views: 175
Branding
This feature allows reseller and dedicated owners to brand your cPanel. This means you can...
Views: 163
Changed Package, but customer's new settings are not showing up
Editing a hosting package may not edit the sites that are already on the package. To get your...
Views: 168
Edit Reseller DNS Zone Template
Advanced: This feature of WHM allows you to apply a set of default DNS records everytime you...
Views: 200
Fantastico De Luxe WHM Admin
This feature will not work on a reseller account. You will need a dedicated server or VPS plan...
Views: 197
How do I create an account?
Before you can create a new account, you must create a package in WHM. Once the package is...
Views: 184
How do I log into the Web Host Manager? (WHM)
To log into your WHM, you can go to any of the following links. Just make sure to customize the...
Views: 171
How to create a reseller WHM
You must have a VPS or Dedicated server with rootWHM to do this.
Login to WHM and click the...
Views: 156
How to limit which icons appear in cPanel via Feature Manager
The feature manager allows you to disable/enable icons inside of each client's cPanel. Once...
Views: 152
I cannot change packages anymore, resources over allocated
When a reseller grants too much disk space or bandwidth to all his clients, we say you are "over...
Views: 177
I entered some information and then WHM says I left it blank
You are likely using the wrong character set on your computer's keyboard.
Views: 153
Manage DNS Zones
You can find this in WHM under DNS Functions. This area is for advanced users only, so please...
Views: 634
Modify cPanel/WHM News
This feature in WHM will allow a reseller to send a message which will appear on all clients'...
Views: 184
Reseller increase client's disk space (aka quota)
To increase your client's disk space, please go to WHM > Account Functions > List Accounts...
Views: 149
Setup Remote Access Key
A Remote Access Key is used for automatic account creation scripts, external billing software,...
Views: 171
Skeleton Directory
In WHM, this page tells you the location of the folder where you can place files for your...
Views: 157
Suspending/Unsuspending Accounts
You can find this in WHM under Account Functions. If your resold client is suspended, you can...
Views: 154
What is a package?
A package is collection of predefined specifications which define what a user or domain may have...
Views: 164
WHM Contact Email
Just go to WHM, List Accounts. You can update the contact email for each account here. You can...
Views: 256
WHM Interactive Knowledgebase
The Interactive Knowledgebase enables you to find solutions to many common problems you may...
Views: 166
WHM Modify Suspended Account Page
This allows you to control what page is displayed when you suspend your own clients. You must go...
Views: 174
WHM Shopping Cart Reset
This feature will allow you to reset a client's shopping cart if it is not functioning...
Views: 157
WHM Support Center
You can submit a support request to the cPanel customer service team through the support center....
Views: 174
WHMCS license request - Reseller Hosting
For starter, please install using WHMCS FREE TRIAL license. Those license can be acquired at...
Views: 435