Knowledgebase

Can I use FTP as an off server backup? We don't recommend it, as it can be considered a "file dump" which is against our TOS. What is...

Common FTP Socket Errors A socket is defined as one endpoint of a two-way communication link between two programs running...

Composer publishing Here are the basic settings which work for our customers. On the settings tab: Site name...

FTP Settings and Connection This FTP information is found in the welcome email we send. (The FTP information is your control...

How to Use Web FTP / browser-based FTP How to use browser-based FTP (also known as WebFTP) on your Windows PC: Open My Computer (do...

How to create an FTP account An FTP account is basically used to upload and manage your files on your web site. By default,...

How to set up an anonymous FTP message An anonymous FTP message is displayed when an anonymous FTP user connects to an FTP account....

How to use FTP via Windows Explorer Microsoft has developed an easy way for you to connect and upload files to your website....

My FTP is really slow or disconnects often. Why? Go into your FTP options and see if passive mode is checked ,if it is, uncheck it. If it is not...

Passive FTP mode Go into your FTP options and see if passive mode is checked ,if it is, uncheck it. If it is not...

Secure FTP, SFTP and FTPS These are two types of secure FTP. SFTP is FTP using SSH. SFTP is allowed on dedicated and VPS...

Why am I not allowed to upload files? Make sure you are uploading to the right web directory, which is inside the public_html or www...

Why does my FTP fail to connect? If your FTP progam is not connecting properly, here are some possible reasons: 1. Your firewall...

Why doesn't my FTP password change when I change my cPanel password? Please allow 24 hours for your FTP password to sync with your cPanel password. If it does not...

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