Terms of 14 Days money back policy:
- Refund can only be given to each new customer (not previously subscribed to HostMop or HostMop) that uses a shared hosting product
- Refund is only for customers who make payment using PayPal / Credit Card.
- Customers who have got the approval of refund, shall conduct Cancellation Request from MyHostMop Client Area with these steps:
- Login to My HostMop Client Area
- Select the "My Services "
- Click "Details" on products that will be refunded
- Click the button "Request Cancellation"
- Select Cancellation Type "Immediate"
- Click the button "Request Cancellation"
- After a successful customer cancellation requests, the customer must communicate via email regarding the refund to the email address billing@hostmop.com using the email address listed on the account in HostMop
- Refund can only be given to payees PayPal account used to pay our services
- Refund will be realized 15 working days after the filing of refund approved by HostMop and all refund procedures have been met.