You are responsible for your backups and web content!
We do backups weekly or monthly depending on the type of hosting package you use.
For monthly backup, we do it automatically on the 1st night of each month
To weekly backup, we do it automatically on the weekend night
Our backups are intended for internal purposes and maintaining Service Level Agreement (SLA) which has been determined. For example: If there is a hard drive failure, etc.
BACKUP FILES IS NOT CREATED FOR INDIVIDUAL CLIENT INTERESTS. WE MAY NOT BE ABLE TO MEET CLIENTS DEMAND FOR THIS BACKUP.
WE HAVE ONLY 1 FILE BACKUP FOR EACH ACCOUNT AND BACKUP OF THE OLD FILE WILL BE AUTOMATICALLY REPLACED WITH A NEW BACKUP.
Therefore, we recommend you to perform regular backups from cPanel. We recommend you to perform backups at night and keep the number of inodes your hosting account for not exceeding the specified limits.
We create our own weekly & monthly backups on the shared servers, and we can restore from those. However, this is NOT a procedure you should rely on to keep your content safe. Backups made every Sunday; only the newest backups are kept. We make no guarantees about our weekly backups, and we do require a USD 15 fee to restore backups.
On the Reseller, VPS or Dedicated hosting product, we do not make any backups. You can partition space on your hard drive for backups, or purchase a new hard drive for backups.
Note: You may only create cPanel backups of 4 GB or less.