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 Accessing Web Disk

Web disk (also known as Web Dav) is a drag-and-drop interface which allows you to access your...

 Apache Error Logs

When you check the error logs, you can see many things. Some things you can ignore: File does...

 Bandwith Overview

You can check the bandwidth usage of your account via the "Logs -> bandwidth" in cPanel...

 Can I host unlimited domain names / web sites?

Yes, our reseller packages allow you to host an unlimited number of web sites. You simply...

 Do HostMop Use cPanel And Have The Manual Documentation?

Yes, HostMop do use cPanel especially for our shared hosting customer. For the cPanel...

 Do You Give Us WHM For Reseller Account?

Yes, we do use WHM for our reseller account.

 Do you have manual for WHM?

For the latest manual of WHM, please visit http://www.cpanel.net/docs/whm/

 Document Root Changes

We can no longer change the document root for your main (primary) domain. This disables...

 Error Page Codes

These numbered error codes are how the server tells website visitors about an error encountered....

 Fantastico shows error 'You cannot install more than one script in the root directory of a domain'

If there is no script installed in the root for your domain name but you still get this message...

 Hidden files

Hidden file and folder names start with a dot. Examples: .htaccess .htpasswd .fantasticodata...

 How To Do cPanel Password Reset/Change?

For security purposes your personal information, we have disabled the password change request...

 How can I change my control panel username or main domain name?

Shared Unfortunately, you may not change the user name associated with your control panel. Once...

 How do I create and delete a cron job?

Cron Jobs run scheduled tasks at specific times. This is good to set up automated maintenance...

 How do I create and remove an Addon Domain?

Note: You may not be able to create an Addon Domain if you do not own the domain name, or if...

 How do I deny IP address access?

Do you want to stop someone from visiting your website? This tool will block anyone from a...

 How to Password Protect one file

1) Put your .htpasswd above your root so visitors can't access it /home/cpanelusername/.htpasswd...

 How to change permissions (chmod) of a file

Permissions can be very important when it comes to hosting your website. Permissions can allow...

 How to create blacklists

You may use Spam Assassin to stop (blacklist) someone from emailing you. Login to cPanel...

 How to create/edit/delete a file using the File Manager

There may be times when you wish to create, edit, or delete a file or folder in your account....

 How to download a home directory backup

Backups are very important part of maintaining a website. It is important to backup your files...

 How to generate/download a full backup

A full backup is a backup of all of your files, e-mail, databases, etc. To run a full backup,...

 How to install a script using Fantastico

Fantastico is a great addition to cPanel, which allows users to install the great open source...

 How to navigate through File Manager

File Manager is an quick and easy way to navigate through you files. To access File Manager:...

 How to park a domain on an addon domain

cPanel has yet to offer this option although it can be done. In order to park a domain on top of...

 How to redirect a subdomain to another page

You might want your sub domain to redirect to another page. To do this, please do the following:...

 How to remove a script from Fantastico

There may be a time when you would like to remove a script which was installed through...

 How to upload a file using the File Manager

You may want to upload your files directly through cPanel. You can do this through the File...

 How to upload to an Addon or Subdomain

Option 1 In a FTP client enter this information. Host = add on domain name User =...

 How to use GZip

We support sending gzip files, or gunziping/gzipping files on the shared server. This is not...

 How to view website statistics in cPanel using AWStats

When you have a website online, you may want to check on how many people are coming to your...

 I Can't Access My Control Panel Due Too Many Login Attempts. What Should I Do?

After numerous attempts, our system will automatically block access to your username. This is...

 I accidentally deleted the public_html or www folder.

If you delete the www folder, your site should still load properly. If you delete the...

 I already own a hosting package and want to add a 2nd domain.

Please remember that a Simple Hosting plan cannot add a second domain for hosting. Even domain...

 I created an Addon Domain, why did it say Subdomain added?

Help! I added an addon domain, but cPanel said a subdomain has been created. Please ignore...

 I want to create an addon domain but do not want to change my name servers first.

Email a support@hostmop.com and request to add one of your domain's current nameservers to...

 I want to set the folder for my addon domain to something outside of public_html.

The cPanel X3 theme will allow you to specify a path outside of public_html. If you do not see...

 Image Manager

The Image Manager allows you to view and modify images in your account. You can change the...

 Incorrect diskspace and information in cPanel

Your cPanel keeps disk space usage for your entire account, email accounts, databases, and...

 Index Manager

Go to cPanel and click Index Manager. Click on a folder icon to look inside. Click on a folder...

 Internal Server Error help, 500 error

Internal server errors can be caused by a few different things. Please check the Error Logs in...

 Invalid maildirsize error

How to fix the error "invalid maildirsize": Login to your server via FTP or File Manager....

 Latest Visitors

You will find an icon for this in cPanel, under the Logs section. This function will show the...

 Local, Backup, and Remote Mail Exchanger

This is a setting that tells HostMop how to handle your incoming emails. We recommend using...

 My new domain is showing a search portal page, or advertising page.

If you recently changed your IP address (i.e. you bought a dedicated IP or an SSL certificate),...

 Need to review all the scripts in Fantastico?

To view all the scripts offered inside Fantastico, including each version and support links,...

 None of my CGI scripts are working on the server. How do I get them to work?

First, make sure the script files are in the cgi-bin folder. Second, make sure the file...

 PHP settings that cannot be changed

PHP has been configured to use the following settings on our shared and reseller servers: safe...

 Park Wrapper Error

When trying to add an addon domain, or parked domain, you might run across a 'Park Wrapper...

 PhpMyChat

PHPChat is a script that was available through cPAddon, in cPanel. Unfortunately, cPAddons are...

 Please read before creating a subdomain.

When you create a subdomain in cPanel, you will be asked to choose the name of the subdomain,...

 Please read before creating an Addon Domain.

Addon Domains are handled like subdomains as far as the server is concerned, but to the outside...

 Proper MIME types

Mime types tell browsers how to handle specific extensions. For example, the text/html mime type...

 Proxy access for cPanel, WHM, and webmail. Needed to bypass firewalls.

With your Linux Shared Hosting accounts, you have access to a control panel that contains the...

 Raw Access Logs

Raw Access Logs allow you to see who has accessed your site without the use of graphs, charts or...

 Secure cPanel login

How do I use shared SSL to access cPanel ? Use https and our IP address, followed by the secure...

 Viewing your disk space usage.

Login to cPanel, and under Files, click Disk Space Usage. This page shows you where disk space...

 Webmail icon

You can check the webmail for any account by logging into domain.com/webmail with the full...

 What Is cPanel And How To Access Or Login To cPanel?

cPanel ("Control Panel") is a graphical web-based web-hosting control panel, designed to make...

 What are Cron Jobs?

A cron job is a Linux command for scheduling a task to be executed sometime in the future. This...

 What happened to the search engine submitter that was in cpanel?

It was removed by cPanel because all search engine submitters are obsolete. The search engines...

 What is Fantastico?

Fantastico De Lux is the leading auto installer for cPanel servers. With more than 10,000...

 What is WHM?

WebHost Manager (WHM) is a web-based tool used by server administrators and resellers to manage...

 What is a Document Root folder?

The document root is the folder where you keep website files for a domain name. Since cPanel...

 What is a favicon?

The favicon is the favorite icon, used in your browser favorites and bookmarks. You can also...

 What is hot linking? How do I enable and disable hotlink protection?

Hot link protection prevents other websites from directly linking to files and pictures on your...

 What is the difference between parked, addon, and subdomains?

A subdomain is a second website, with its own unique content, but there is no new domain name....

 What is the path to an addon domain?

The path is public_html/addondomain.com and can be accessed via File Manager or FTP. Please...

 htaccess long lines

Sometimes when you edit the .htaccess file in cPanel, the lines must wrap and this causes a line...

 mail folder

HostMop uses a maildir system, which means that all your email boxes and messages are stored as...

 public_html folder

The public_html folder is the web root for your primary domain name. This means that public_html...