All domain names are non refundable and can not be changed once registered. If you need to change your domain, you will need you will need to register a new domain instead and let the current domain name expire. The domain name is licensed to the registered owner as listed in a WHOIS search. You are free to use your domain name registered through us with any web hosting provider and/or transfer your domain name to another domain registrar. We do not place our company as the registered domain owner on domains that we register for our customers.